Online and Communications Privacy Policy

Pier and Waterfront Solutions, LLC

 

Pier and Waterfront Solutions LLC (“PWS”) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or use of our online services and what we will and will not do with the information we collect.

We reserve the right to make changes to this Policy at any given time without notice. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

This Policy applies to PWS, and it governs any and all data collection and usage by us. Through the usage of www.wisconsinpws.com, you are therefor consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that PWS does not control, nor by individuals not employed or managed by PWS. If you visit a website that we mention, or link to, be sure to review its privacy policy before providing the site with information.

 

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with who it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

 

Information We Collect

Users need not provide personally identifiable information to browse and review the content on this website. However, PWS does obtain certain information each time a visitor uses our website.

Examples of this type of information:

• Referring websites URL
• Search terms used to find our site
• Type of internet browser being used

 

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right to not provide you with any products or services. In addition, this website collects various types of information, such as:

• Voluntarily provided information which may include your name, address, email address, billing information, etc. which may be used when you request products and/or services and to deliver the services you have requested.
• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies, server logs, type of browser, IP address and type of operating system.

 

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested, and
• To fulfill our legitimate interest in improving our services and products.

 

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention of periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent and our legitimate interest in keeping such information as stated in this Policy.

 

Use of Information Collected

PWS does not now, nor will in the future, sell, rent or lease any of its customer lists and/or names to any third parties

PWS may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personal identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from PWS.

PWS uses various third-party social media features including but not limited to https://www.facebook.com/wisconsinpws, and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Pier and Waterfront Solutions’ control.

 

Disclosure of Information

PWS may not use or disclose the information provided by you except under the following circumstances:

• As necessary to provide services or products you have ordered;
• In other ways described in this Policy or to which you have otherwise consented;
• In the aggregate with other information in such a way so that your identity cannot reasonably be determined;
• As required by law, or in response to a subpoena or search warrant;
• To outside auditors who have agreed to keep the information confidential;
• As necessary to maintain, safeguard and preserve all the rights and property of Pier and Waterfront Solutions.

 

Non-Marketing Purposes

Pier and Waterfront Solutions greatly respects your privacy. We do maintain and reserve the right to contact you if needed for a non-marketing purpose (such as annual service, quote requests, product purchases, product repairs and shoreline repairs). In certain circumstances, we may use mass email to relay a notice.

 

Children Under the Age of 13

Pier and Waterfront Solutions’ website is not directed to, and does not knowingly collect personal identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain or guardian permission to use this website.

 

Stop Communications or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us and anyone employed by or managed by PWS, by the way of email. To discontinue email communication, please call or send us an email stating that you no longer wish to receive emails from Pier and Waterfront Solutions.

All users and visitors who have provided us contact information for cellular use have the option to discontinue receiving communications (text messages or calls) from us and anyone employed by or managed by PWS, by the way of phone call or text. To discontinue receiving phone call communication, please call or send us an email that you no longer wish to receive phone calls from Pier and Waterfront Solutions. To discontinue receiving text message communication, please respond to our text with STOP, call or email us that you no longer wish to receive test messages from Pier and Waterfront Solutions.

PWS will continue to adhere to this Policy with respect to any personal information previously collected.

 

Links to Other Website

Our website does contain links to affiliated and other websites. PWS does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy policy applies only and solely to the information collected by our website.

 

Notice to European Union Users

Pier and Waterfront Solutions’ operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operations on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in the Policy.

 

Security

PWS takes precautions to protect your information. We do not collect sensitive information (e.g. credit card information) in person or online. Identifiable information that is transmitted to us via our “Quote Request” form online, gathered in person or voluntarily given via our “Customer Information” form, is only shared with employees who need the information to perform a specific job (for example, billing or customer service). The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

 

Acceptance of Terms

By using this website, you are herby accepting the terms and conditions stipulated within the Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

 

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy related to our website or communication, please feel free to contact us at the following email, telephone number or mailing address.

Email: Jerry@wisconsinpws.com

Phone: 920-493-4404

Address: 7325 WI 57, Sturgeon Bay WI, 54235

Got questions or need a quote?

Contact Pier & Waterfront Solutions today at 920-493-4404

 

Our Hours:
Mon–Fri:  8am – 4pm
Saturday: By appointment
Sunday: Closed